000 00706pab a2200205 454500
008 140923b0 xxu||||| |||| 00| 0 eng d
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a
_bSri/Moo
100 _aSrinivasan Raji
245 _aStrategic Firm Commitments and Rewards for Customer Relationship Management in Online Retailing
250 _a4
260 _a
_bOct 2005
_c0
300 _a193-200 Pp.
490 _v69
650 _aOnline Retailing, CRM,
700 _aMoorman Christine
856 _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR7588.pdf
906 _a22079
999 _c27521
_d27521