000 00645pab a2200205 454500
008 140923b0 xxu||||| |||| 00| 0 eng d
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a
_bKri/Pra
100 _aKrishnaveni R
245 _aCRM in Banking Industry : A Research Agenda
250 _a3
260 _a
_bJuly - Sept, 2005
_c0
300 _a43-45 Pp.
490 _v10
650 _aCRM, Banking,
700 _aPrabha Divya
856 _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR7491.pdf
906 _a21808
999 _c27424
_d27424