000 | 00645pab a2200205 454500 | ||
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008 | 140923b0 xxu||||| |||| 00| 0 eng d | ||
040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
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041 | _aENG | ||
082 |
_a _bKri/Pra |
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100 | _aKrishnaveni R | ||
245 | _aCRM in Banking Industry : A Research Agenda | ||
250 | _a3 | ||
260 |
_a _bJuly - Sept, 2005 _c0 |
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300 | _a43-45 Pp. | ||
490 | _v10 | ||
650 | _aCRM, Banking, | ||
700 | _aPrabha Divya | ||
856 | _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR7491.pdf | ||
906 | _a21808 | ||
999 |
_c27424 _d27424 |