| 000 | 00587pab a2200193 454500 | ||
|---|---|---|---|
| 008 | 140923b0 xxu||||| |||| 00| 0 eng d | ||
| 040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
| 041 | _aENG | ||
| 082 |
_a _bGan |
||
| 100 | _aGanesan G | ||
| 245 | _aCustomer Care with eCRM | ||
| 250 | _a7 | ||
| 260 |
_a _bApr 2004 _c0 |
||
| 300 | _a28-30 Pp. | ||
| 490 | _v24 | ||
| 650 | _ae-CRM, Customer Care, | ||
| 856 | _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR6693.pdf | ||
| 906 | _a18900 | ||
| 999 |
_c26632 _d26632 |
||