000 00602pab a2200193 454500
008 140923b0 xxu||||| |||| 00| 0 eng d
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a
_bSha
100 _aShah Bharadwaj Sangeeta
245 _aRoadblocks on the Way to BPO Nirvana
250 _a4
260 _a
_bApr 2004
_c0
300 _a50-53 Pp.
490 _v43
650 _aBPO , IT,
856 _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR6561.pdf
906 _a18537
999 _c26502
_d26502