000 | 00586pab a2200193 454500 | ||
---|---|---|---|
008 | 140923b0 xxu||||| |||| 00| 0 eng d | ||
040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
041 | _aENG | ||
082 |
_a _bPhe |
||
100 | _aPhelps Glenn | ||
245 | _aKey to Customer Loyalty | ||
250 | _a10 | ||
260 |
_a _bMar 2004 _c0 |
||
300 | _a33-35 Pp. | ||
490 | _v7 | ||
650 | _aCustomer Loyalty, | ||
856 | _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR6453.pdf | ||
906 | _a18346 | ||
999 |
_c26394 _d26394 |