| 000 | 00615pab a2200193 454500 | ||
|---|---|---|---|
| 008 | 140923b0 xxu||||| |||| 00| 0 eng d | ||
| 040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
| 041 | _aENG | ||
| 082 |
_a _bRei |
||
| 100 | _aReichheld Frederick F | ||
| 245 | _aOne Number you Need to Grow | ||
| 250 | _a12 | ||
| 260 |
_a _bDec 2003 _c0 |
||
| 300 | _a46-54 Pp. | ||
| 490 | _v81 | ||
| 650 | _aCustomer's Satisfaction, Growth, | ||
| 856 | _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR6170.pdf | ||
| 906 | _a17854 | ||
| 999 |
_c26114 _d26114 |
||