| 000 | 00719pab a2200205 454500 | ||
|---|---|---|---|
| 008 | 140923b0 xxu||||| |||| 00| 0 eng d | ||
| 040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
| 041 | _aENG | ||
| 082 |
_a _bItt/Lar |
||
| 100 | _aIttner Christopher D | ||
| 245 | _aComing Up Short on Nonfinancial Performance Measurement | ||
| 250 | _a11 | ||
| 260 |
_a _bNov 2003 _c0 |
||
| 300 | _a88-95 Pp. | ||
| 490 | _v81 | ||
| 650 | _aNonfinancial Performance Measurement, Customer Satisfaction, Performance, | ||
| 700 | _aLarcker David F | ||
| 856 | _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR5979.pdf | ||
| 906 | _a17483 | ||
| 999 |
_c25925 _d25925 |
||