000 00622pab a2200169 454500
008 140923b0 xxu||||| |||| 00| 0 eng d
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a
_b
100 _aSahay B S
245 _aManaging Customer Relationship: A Framework for SCM and CRM Integration
260 _aProductivity
_bApril-June 2001
_c0
300 _a1-10pp.
650 _aCRM , <Supply Chain Management>
856 _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR4156.pdf
906 _a16749
999 _c25507
_d25507