| 000 | 00636pab a2200169 454500 | ||
|---|---|---|---|
| 008 | 140923b0 xxu||||| |||| 00| 0 eng d | ||
| 040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
| 041 | _aENG | ||
| 082 |
_a _b |
||
| 100 | _aMulky V P | ||
| 245 | _aCustomer-Quality Link Through A Quantum Quality Approach : The "Indcoserve" Study | ||
| 260 |
_aManagement & Labour Studies _bOct-01 _c0 |
||
| 300 | _a228-236pp. | ||
| 650 | _aCustomer Quality | ||
| 856 | _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR4145.pdf | ||
| 906 | _a16739 | ||
| 999 |
_c25497 _d25497 |
||