000 00530pab a2200169 454500
008 140923b0 xxu||||| |||| 00| 0 eng d
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a
_b
100 _aEmerson M
245 _aGive 'em What
260 _aA & M
_bAugust 31, 2001
_c0
300 _a54-55pp.
650 _aCRM
856 _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR4109.pdf
906 _a16703
999 _c25461
_d25461