000 00558pab a2200169 454500
008 140923b0 xxu||||| |||| 00| 0 eng d
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a
_b
100 _aChowdhary N.
245 _aService Marketing
260 _aUdyog Pragati
_bJuly-Sept 2000
_c0
300 _a62-67pp.
650 _aService Marketing
856 _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR3363.pdf
906 _a15960
999 _c24718
_d24718