000 | 00653pab a2200169 454500 | ||
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008 | 140923b0 xxu||||| |||| 00| 0 eng d | ||
040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
041 | _aENG | ||
082 |
_a _b |
||
100 | _aCohen M.A. & Cull C | ||
245 | _aSaturn's Supply-Chain Innovation:High Value in After-Sales Service | ||
260 |
_aSloan Management Review _bSummer 2000 _c0 |
||
300 | _a93-101pp. | ||
650 | _aSupply Chain, After Sales Service, Brand Loyalty | ||
856 | _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR3112.pdf | ||
906 | _a15710 | ||
999 |
_c24468 _d24468 |