000 00597pab a2200169 454500
008 140923b0 xxu||||| |||| 00| 0 eng d
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a
_b
100 _aBarrier Michael
245 _aBuilding Your Customer Portfolio
260 _aWorld Executive's Digest
_bSep-97
_c0
300 _a50-52pp.
650 _aCustomer Service, Customer Portfolio
856 _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR840.pdf
906 _a13438
999 _c22196
_d22196