| 000 | 00706pab a2200217 454500 | ||
|---|---|---|---|
| 008 | 140923b2002 xxu||||| |||| 00| 0 eng d | ||
| 040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
| 041 | _aENG | ||
| 082 |
_a _bSim/Swa |
||
| 100 | _aSimla Jaya | ||
| 245 | _aGaining Competitive Advantage Through Customer Service | ||
| 250 | _a4 | ||
| 260 |
_ajims 8M _bOct - Dec 2002 _c2002 |
||
| 300 | _a33-35p. | ||
| 490 | _v7 | ||
| 650 | _aCustomer Service, | ||
| 650 | _aMarketing Communication | ||
| 700 | _aSwain Niranjan | ||
| 856 | _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR4845.pdf | ||
| 906 | _a12507 | ||
| 999 |
_c21265 _d21265 |
||