| 000 | 00623pab a2200193 454500 | ||
|---|---|---|---|
| 008 | 140923b0 xxu||||| |||| 00| 0 eng d | ||
| 040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
| 041 | _aENG | ||
| 082 |
_a _bDum |
||
| 100 | _aDumbleker Vinod | ||
| 245 | _aCall Centers : A Customer Centric Business Activity | ||
| 250 | _a2 | ||
| 260 |
_aParadigm _bJul - Dec _c0 |
||
| 300 | _a107-120 pp. | ||
| 490 | _v6 | ||
| 650 | _aCall Centres, | ||
| 856 | _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR5285.pdf | ||
| 906 | _a12037 | ||
| 999 |
_c20796 _d20796 |
||