000 00614pab a2200169 454500
008 140923b2002 xxu||||| |||| 00| 0 eng d
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a
_bSAH
100 _aSahaf M A
245 _aMarketing Success through Customer Service : A Measure of Competitive Strength
260 _aAbhigyan
_bApr - Jun
_c2002
300 _a1-6 pp.
650 _aCustomer Service,
856 _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR5225.pdf
906 _a11812
999 _c20571
_d20571