| 000 | 00664pab a2200205 454500 | ||
|---|---|---|---|
| 008 | 140923b2003 xxu||||| |||| 00| 0 eng d | ||
| 040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
| 041 | _aENG | ||
| 082 |
_a _bWay/Col |
||
| 100 | _aWaylan Robert E | ||
| 245 | _aCustomer Connected Strategies | ||
| 250 | _a3 | ||
| 260 |
_aGeneral Management Review _bApr - Jun _c2003 |
||
| 300 | _a18-23 pp. | ||
| 490 | _vI | ||
| 650 | _aCRM, Customer Strategy, | ||
| 700 | _aCole Paul M | ||
| 856 | _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR5536.pdf | ||
| 906 | _a11315 | ||
| 999 |
_c20076 _d20076 |
||