000 00578cam a22001694a 4500
008 140923b2008 xxu||||| |||| 00| 0 eng d
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a658.8
_bGRE
100 _aGreenburg Paul
245 _aCRM at the Speed of Light: Essential Customer Strategies for the 21st Century
250 _a3rd
260 _aNew Delhi
_bTata McGraw Hill
_c2008
300 _a670p.
650 _aMarketing Management
906 _a35793
999 _c19693
_d19693