000 | 00578cam a22001694a 4500 | ||
---|---|---|---|
008 | 140923b2008 xxu||||| |||| 00| 0 eng d | ||
040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
041 | _aENG | ||
082 |
_a658.8 _bGRE |
||
100 | _aGreenburg Paul | ||
245 | _aCRM at the Speed of Light: Essential Customer Strategies for the 21st Century | ||
250 | _a3rd | ||
260 |
_aNew Delhi _bTata McGraw Hill _c2008 |
||
300 | _a670p. | ||
650 | _aMarketing Management | ||
906 | _a35793 | ||
999 |
_c19693 _d19693 |