000 00546cam a22001814a 4500
008 140923b2000 xxu||||| |||| 00| 0 eng d
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a658.8
_bJHA
100 _aJha S M
245 _aServices Marketing
250 _aFourth
260 _aMumbai
_bHimalaya Publishing
_c2000
300 _a611pp.
520 _aMaster : 6414
650 _aMarketing Management
906 _a10435
999 _c18934
_d18934