000			00594cam a22002054a 4500
008			140923b2013 xxu||||| |||| 00| 0 eng d
020			_a9781259026812
082			_a658.8 _bZEI
100			_aZeithaml, Valarie A
245			_aServices Marketing: Integrating Customer Focus Across the Firm
250			_a6th ed.
260			_aNew Delhi _bMcGraw Hill Education (India) Private Limited _c2013
300			_axxxii, 711p.
650			_aMarketing Management
700			_aGremler, Dwayne D.
700			_aBitner, Mary Jo
700			_aPandit, Ajay
906			_aMarketing
942			_2ddc _c1
999			_c15552 _d15552