| 000 | 00620cam a22001814a 4500 | ||
|---|---|---|---|
| 008 | 140923b2010 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788120335387 | ||
| 040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
| 041 | _aENG | ||
| 082 |
_a658.8 _bRAI |
||
| 100 | _aRai Alok Kumar | ||
| 245 | _aCustomer Relationship Management: Concepts and Cases | ||
| 260 |
_aNew Delhi _bPHI Learning _c2010 |
||
| 300 | _a247p. | ||
| 650 | _aEconomics, Finance, Business and Management | ||
| 650 | _aMarketing Management | ||
| 906 | _a972648 | ||
| 999 |
_c13590 _d13590 |
||