000 | 00570cam a22001694a 4500 | ||
---|---|---|---|
008 | 140923b1900 xxu||||| |||| 00| 0 eng d | ||
020 | _a9788177226225 | ||
040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
041 | _aENG | ||
082 |
_a658.8 _bKUM |
||
100 | _aKumar Alok | ||
245 | _aCustomer Relationship Management: A Database Approach | ||
260 |
_aNew Delhi _bWiley Student Edition _c1900 |
||
650 | _aCRM, Customer Relationship | ||
650 | _aCRM | ||
906 | _a971878 | ||
999 |
_c13380 _d13380 |