000 00570cam a22001694a 4500
008 140923b1900 xxu||||| |||| 00| 0 eng d
020 _a9788177226225
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a658.8
_bKUM
100 _aKumar Alok
245 _aCustomer Relationship Management: A Database Approach
260 _aNew Delhi
_bWiley Student Edition
_c1900
650 _aCRM, Customer Relationship
650 _aCRM
906 _a971878
999 _c13380
_d13380