000			00566cam a22001934a 4500
008			140923b2011 xxu||||| |||| 00| 0 eng d
020			_a9788130918389
082			_a651.7 _bCON
100			_aConlow, Rick
245			_aTelephone Skills That Satisfy Customers: _b Unleash The Full Potential of The Telephone
260			_aMumbai _bViva _c2011
300			_aii, 107p.
440			_aViva- Crisp Fifty Minute Series
650			_aCommunication
650			_aTelephone Skills
700			_aDoug Watsabaugh
906			_aHuman Resource Management
942			_2ddc _c1
999			_c13250 _d13250