000 00600cam a22001814a 4500
008 140923b2010 xxu||||| |||| 00| 0 eng d
020 _a9788120341371
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a658.4038
_bBEC
100 _aBecerra-Fernandez Irma
245 _aKnowledge Management Systems and Processes
260 _aNew Delhi
_bPHI Learning
_c2010
300 _a368p.
650 _aKnowledge Management
650 _aInformation Technology
906 _a967305
999 _c12429
_d12429