000 00634cam a22001694a 4500
008 140923b2008 xxu||||| |||| 00| 0 eng d
020 _a9788178298641
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a658.4034
_bKLA
100 _aKlassen Robert D
245 _aCases in Operations Management: Building Customer Value Through World-Class Operations
260 _aNew Delhi
_bSage Publications India Pvt Ltd
_c2008
650 _aOperational Research
650 _aOperations Management
906 _a966727
999 _c12282
_d12282