000 00553cam a22001814a 4500
008 140923b2002 xxu||||| |||| 00| 0 eng d
020 _a8178664305
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a658.3
_bJHA
100 _aJha S M
245 _aServices Marketing
250 _a4th REVISED
260 _aMumbai
_bHimalaya Publishing House
_c2002
300 _a611p.
650 _aMarketing Management
906 _a39349
999 _c11021
_d11021