000 00663cam a22002054a 4500
008 140923b2010 xxu||||| |||| 00| 0 eng d
020 _a9788122431018
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a658.562
_bCIA/TSI
100 _aCianfrani Charles A
245 _aISO 9001:2008 Explained
260 _aMumbai
_bNew Age international (P) Limited
_c2010
300 _a295p.
650 _aISO 9001 Standard
650 _aOperations Management
700 _aWest john E (Jack)
700 _aTsiakals Joseph J
906 _a39298
999 _c10985
_d10985