| 000 | 00641cam a22001814a 4500 | ||
|---|---|---|---|
| 008 | 140923b2010 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788189107987 | ||
| 040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
| 041 | _aENG | ||
| 082 |
_a658.8 _bDAF |
||
| 100 | _aDaffy Chris | ||
| 245 | _aOnce a Customer Always A Customer: How to Deliver Cusotmer Service That Creats Customers For Life | ||
| 260 |
_aMumbai _bIndra Publishing House _c2010 |
||
| 300 | _a287p. | ||
| 650 | _aCusotmer Service | ||
| 650 | _aMarketing Management | ||
| 906 | _a39203 | ||
| 999 |
_c10931 _d10931 |
||