| 000 | 00569cam a22001814a 4500 | ||
|---|---|---|---|
| 008 | 140923b2004 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a817649657X | ||
| 040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
| 041 | _aENG | ||
| 082 |
_a658.8 _bLAN |
||
| 100 | _aLangevin Roger G | ||
| 245 | _aCustomer Focus: A Strategy For Success | ||
| 260 |
_aNew Delhi _bViva Books Pvt Ltd _c2004 |
||
| 300 | _a99p. | ||
| 650 | _aCRM | ||
| 650 | _aMarketing Management | ||
| 906 | _a38155 | ||
| 999 |
_c10704 _d10704 |
||