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_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
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| 041 | _aENG | ||
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_a658.8 _bFOS |
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| 100 | _aFoster Timothy | ||
| 245 | _aHow to be Better at Customer Care | ||
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_aNew Delhi _bKogan Page _c2007 |
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| 300 | _a168p. | ||
| 650 | _aCustomer Relations | ||
| 650 | _aMarketing Management | ||
| 906 | _a37115 | ||
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