000			00545cam a22001934a 4500
008			140923b1994 xxu||||| |||| 00| 0 eng d
020			_a0071133127
082			_a658.4034 _bFIT
100			_aFitzsimmons, J.
245			_aService Management For Competitive Advantage
260			_aNew York _bMcGraw Hill _c1994
300			_a462pp.
650			_aService Enterprise
650			_aService Operation
650			_aQuantitative Model- Service Application
700			_aFitzsimmons, Mona J.
906			_aOperation Management
942			_2ddc _c1
999			_c1050 _d1050