000 00576cam a22001934a 4500
008 140923b2010 xxu||||| |||| 00| 0 eng d
020 _a9780070702527
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a658.8
_bGRE
100 _aGreenberg Paul
245 _aCRM At the Speed of Light
250 _a4th
260 _aNew Delhi
_bTata McGraw Hill
_c2010
300 _a662p.
650 _aCRM
650 _aMarketing Management
906 _a35061
999 _c10086
_d10086