TY - BOOK AU - Garg, Vidya Nand AU - Rao, Venkat R AU - Nirjar, Abhishek AU - Rai, Sumita AU - Ahmed, Salma AU - Khan, Ashfaque TI - The Uttar Pradesh Lokayukta : Efficient Redressal of Citizen Grievances Case Analysis PY - 2006///, CY - India PB - Sage KW - GOVERNMENT agencies KW - *OMBUDSPERSONS KW - *OFFICE practice in government KW - *PUBLIC administration KW - Case Analysis N2 - Comments on the article "The Uttar Pradesh Lokayukta: Efficient Redressal of Citizen Grievances," by Archana Shukla and R Srinivasan, publsihed in the July-September 2005 issue of "Vikalpa." Types of complaints; Challenges and strategic issues for Lokayuta; Changes implemented at Lokayukta to improve operational efficiency UR - https://journals.sagepub.com/doi/epdf/10.1177/0256090920060114 ER -