TY - GEN AU - Institute of Directors TI - A Handbook on Emotional Intelligence: Condensed Guide for Corporate Directors and Executive Management SN - 978-8195187263 U1 - 150 PY - 2021/// CY - India PB - Institute of Directors IOD KW - motional culture KW - emotional intelligence KW - smarter decisions KW - resilience N2 - “The greatest ability in business is to get along with others and influence their actions” – John Hancock. This handbook will help business leaders navigate more powerfully in the following areas: Developing a strong emotional culture Persuading and influencing others Dealing with difficult colleagues and peers Responding to stress productively Defusing tense conversations Using feelings as data to help you make smarter decisions Avoiding emotional pitfalls in negotiations Reacting to tough situations with resilience Helping their team develop emotional intelligence Identifying and managing their emotions ER -