TY - BOOK AU - Ravichandran, N. TI - Nadiad Kidney Hospital: Revamping Systems and Processes for Growth Case PY - 2008/// CY - India PB - Sage KW - HOSPITAL administration KW - BILLING services SPECIALTY hospitals KW - OUTPATIENT services in hospitals KW - HOSPITAL laboratories KW - HOSPITAL pharmacies KW - Case N2 - The author analyzes the management case of the charitable 25-bed specialty Nadiad Kidney Hospital (NKH) located in the rural Gujarat town of Nadiad in India. According to the author, the case study has amply described the patient management system in place at NKH, placing emphasis on the analysis of processes within the hospital. He discusses key issues that appear to warrant further attention which include outpatient department (OPD) timing, laboratory utilization, billing and pharmacy UR - https://journals.sagepub.com/doi/epdf/10.1177/0256090920080407 ER -