TY  - BOOK
AU  - Dasgupta, Meeta
AU  - Sahay, A.
AU  - Gupta, R. K.
TI  - Transforming a State-Owned Utility: : The Role of Technology and Leadership: Case
PY  - 2014///
CY  - India
PB  - Sage
KW  - Automation
KW  - Inventory Management
KW  - Organization Culture
KW  - Power Distribution
KW  - State-owned Utility
KW  - Technological Innovation
KW  - Turnaround
KW  - Case Study
N2  - The authors discuss the role of technological process innovation in the transformation of former state-owned power distribution company under a joint venture arrangement. They cite the move of the company to initiate a number of customer-centric initiatives and use information technology (IT) for building a smart distribution network. They also mention the benchmarks set by the company to improve its operations

UR  - https://journals.sagepub.com/doi/pdf/10.1177/0256090920140308
ER  -