TY - BOOK AU - Cohen,Marshal TI - Why customers do what they do: who they are, why they buy, and how you can anticipate their every move SN - 0071460365 U1 - 658.834 PY - 2006/// CY - New York PB - McGraw-Hill KW - Consumer behavior N1 - Includes index UR - http://www.loc.gov/catdir/toc/fy0614/2006297414.html UR - http://www.loc.gov/catdir/enhancements/fy0668/2006297414-b.html UR - http://www.loc.gov/catdir/enhancements/fy0668/2006297414-d.html ER -