TY - SER AU - Kotni, V.V. Devi Prasad TI - Paradigm Shift from Attracting Footfalls for Retail Store to Getting Hits for E-stores: An Evaluation of Decision-making Attributes in E-tailing PY - 0000/// CY - PB - KW - E-tailing KW - purchase decision KW - consumer decision-making process KW - online shopping KW - factor analysis N2 - With the advent of e-tailing, there is a paradigm shift in job of the retailers, where the main concentration is on getting more hits to their website (e-store) rather than attracting the footfalls of customers to their retail outlets. In this changing retail landscape, an attempt has been made to find out the new touch points that influence e-sales. The basic objective of the study is to identify and evaluate the attributes of decision-making of online customers. The attributes in pre-purchase stage, purchase process stage and post-purchase stage of online shopping are listed out separately from the previous studies UR - http://192.168.6.75/libsuite/mm_files/Articles/AR16448.pdf ER -