TY  - BOOK
AU  - Dart, Michael 
AU  - Lewis, Robin 
TI  - Retail's Seismic Shift: How to Shift Faster, Respond Better, and Win Customer Royalty 
SN  - 9781250142856
U1  - 658.87 
PY  - 2017///
CY  - New York 
PB  - St.Martin's Press 
KW  - Retail Trade
KW  - Consumer Satisfaction
KW  - Customer Relation
ER  -