TY  - BOOK
AU  - Anupindi, Ravi
AU  - Chopra, Sunil
AU  - Deshmukh, Sudhakar D.
AU  - Van Mieghem, Jan A.
TI  - Managing Business Process Flows: Principles of Operation Management
SN  - 9789332518346
U1  - 658.4034 
PY  - 2017///
CY  - Noida
PB  - Pearson
KW  - General Management
KW  - Operation Strategy
KW  - Service Operation
ER  -