TY  - BOOK
AU  - Anupindi Ravi 
AU  - Chopra, Sunil
AU  - Deshmukh, Sudhakar D
TI  - Managing Business Process Flows 
SN  - 9789332518346
U1  - 658.4034 
PY  - 2017///
CY  - Noida 
PB  - Pearson 
KW  - Operation Management
KW  - Operation Strategy
KW  - Service Operation
ER  -