TY - BOOK AU - Shapiro, Daniel TI - Negotiating the Negotiable SN - 9780670015566 U1 - 658.3 PY - 2016/// CY - New York PB - Viking KW - Negotiation KW - Emotions KW - Interpersonal relations KW - PSYCHOLOGY / Interpersonal Relations KW - BUSINESS & ECONOMICS / Negotiating ER -