TY  - BOOK
AU  - Dash, Biswamohan
AU  - Das, Sabyasachi
TI  - Customer Relationship Management
SN  - 9789331325709
U1  - 658.8 
PY  - 2015///
CY  - New Delhi
PB  - A. P. H. Publishing Corporation
KW  - CRM Implementation
KW  - CRM-Insurance Sector
ER  -