TY  - BOOK
AU  - Reis Pinheiro,Carlos Andre
ED  - ebrary, Inc.
TI  - Social network analysis in telecommunications
T2  - Wiley and SAS business series
AV  - HE7631 .R45 2011eb
U1  - 384.068/8 22
PY  - 2011///
CY  - Hoboken, NJ
PB  - Wiley
KW  - Telecommunication
KW  - Customer services
KW  - Social networks
KW  - Customer relations
KW  - Technological innovations
KW  - Electronic books
KW  - local
N1  - Includes index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/welingkar/Doc?id=10465936
ER  -