TY  - BOOK
AU  - Tyagi Rajesh K
AU  - Gupta Praveen
TI  - Complete and Balanced Service Scorecard
SN  - 9788131724712
U1  - 658.3 
PY  - 2009///
CY  - New Delhi
PB  - Pearson Power
KW  - Performance
KW  - HR
ER  -