TY - BOOK AU - Lederman,Michelle Tillis ED - ebrary, Inc. TI - The 11 laws of likability: relationship networking- because people do business with people they like AV - HD69.S8 L44 2012eb U1 - 650.1/3 23 PY - 2012/// CY - New York PB - American Management Association KW - Business networks KW - Psychological aspects KW - Social networks KW - Interpersonal relations KW - Electronic books KW - local N1 - Includes bibliographical references and index; pt. A. Before the conversation : get real -- pt. B. The conversation : always have it -- pt. C. After the conversation : build relationships; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/welingkar/Doc?id=10500272 ER -