TY - BOOK AU - Benbow,Linda B. ED - ebrary, Inc. TI - Sorting letters, sorting lives: delivering diversity in the United States Postal Service AV - HE6371 .B35 2011eb U1 - 383/.49730683 22 PY - 2011/// CY - Lanham, Md. PB - Lexington Books KW - United States Postal Service KW - Personnel management KW - Diversity in the workplace KW - United States KW - Case studies KW - Postal service KW - Employees KW - Letter mail handling KW - Electronic books KW - local N1 - Includes bibliographical references and index; Diversity makes the USPS stronger, and weaker -- Work in an urban mail processing facility -- Integrated work areas -- Work in a resegregated postal facility -- Power, symbolic, and invisible tokens -- Sorting lives in the United States Postal Service; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/welingkar/Doc?id=10468554 ER -