TY - BOOK AU - Volkema,Roger J. ED - ebrary, Inc. TI - Leverage: how to get it and how to keep it in any negotiation AV - HD58.6 .V648 2006eb U1 - 658.4/052 22 PY - 2006/// CY - New York PB - AMACOM KW - Negotiation in business KW - Electronic books KW - local N1 - Includes bibliographical references (p. 197) and index; Introduction -- Negotiation and leverage -- Four characteristics of leverage -- The four states of leverage -- The sources of leverage -- Indicators of leverage -- Checking your progress : identifying leverage -- Managing leverage -- Increasing your leverage -- Decreasing the other party's leverage -- Checking your progress : altering leverage -- The dance of leverage -- Reality test -- Playing defense -- The climate of negotiation -- Selecting an approach -- The art of communication -- Another reality challenge -- Leverage, uncertainty, and risk -- Leverage and ethics -- Managing emotions -- Negotiating in cyberspace -- Multiparty negotiations -- International negotiations -- Surrendering leverage -- Final thoughts; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/welingkar/Doc?id=10120164 ER -