TY  - BOOK
AU  - Sarkar,Debashis
TI  - Lean for service organizations and offices: a holistic approach for achieving operational excellence and improvements 
AV  - HD9980.65 .S27 2007eb
U1  - 658 22
PY  - 2007///
CY  - Milwaukee, Wisconsin
PB  - ASQ Quality Press
KW  - Service industries
KW  - Management
KW  - Handbooks, manuals, etc
KW  - Industrial management
KW  - Electronic books
N1  - Includes bibliographical references (pages 221-223) and index
UR  - http://site.ebrary.com/lib/welingkar/Doc?id=10929540
ER  -