TY  - BOOK
AU  - Jenkins,David
ED  - ebrary, Inc.
TI  - Measuring performance: a toolkit of traditional and alternative methods 
AV  - HF5549.5.P35 J46 2012eb
U1  - 658.3/125 23
PY  - 2012///
CY  - Farnham, Surrey [England]
PB  - Gower Pub.
KW  - Performance
KW  - Management
KW  - Measurement
KW  - Organizational effectiveness
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; Getting measures right -- The emergence of value as a measure -- The idea of command as the source of accounting doctrine -- Budgets, targets and standards -- The ideology behind standard accounting doctrine -- How budgets and targets are set -- Motivation, coordination and planning -- The hidden costs of flawed planning -- Measures and the process chain -- Counting the cost of disruption to the process -- How to measure the cost of command -- What needs to be done to reform standard accounting doctrine -- How to use measures for coordination, planning and control -- The productivity goal and how to achieve it -- Home or away : the truth about outsourcing -- Measuring changes in productivity -- How to measure response -- How to measure innovation -- How to measure improvement -- How to measure results and motivation -- How to test your information system -- Measurement systems : the options -- League tables and performance review -- Conclusion; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/welingkar/Doc?id=10529455
ER  -